INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes "Extreme" cleaners different from regular ones?

Extreme is a specialized brand. We offer dedicated solutions for every cleaning challenge—from ovens and stainless steel to leather and fridges. Our advanced formulas ensure professional results with minimal effort without damaging your appliances or furniture.

Is the Oven Cleaner safe for the exterior of my stove?

Extreme Oven Cleaner is a powerful formula specifically designed for burnt-on grease inside ovens and grills. For exterior surfaces and stainless steel, we recommend using "Extreme Stainless Steel Cleaner & Polish" to maintain shine and prevent fingerprints or scratches.

Does the Fridge & Microwave Cleaner leave a chemical scent that affects food?

Not at all. Extreme Fridge & Microwave Cleaner is formulated to be safe and effective, eliminating tough food odors and leaving a fresh scent without any harmful residues.

Is the Dishwashing Liquid harsh on hands?

No. Our Dishwashing Liquid provides a rich foam that cuts through grease effortlessly while remaining "gentle on hands," keeping your skin soft even with daily use.

 

How long does delivery take?

Once your order is confirmed, it will be delivered to your doorstep within 2 to 5 business days anywhere in Egypt.

Can I modify my order after placing it?

You can modify or cancel your order within the first 12 hours by contacting us via WhatsApp or through our social media pages.

What payment methods are available?

You can pay via Cash on Delivery (COD), Credit/Debit cards, or through various Mobile Wallets easily and securely.

Is my personal data safe on your website?

Absolutely. Our website uses high-level encryption protocols to ensure that all your personal and payment information remains private and secure.

 

What should I do if I receive a damaged or leaking product?

Your satisfaction is our priority. If you receive a product with any shipping damage, please take a photo and contact us immediately. We will send you a replacement free of charge.

Can I return a product if I change my mind?

Yes, you can return products within 14 days of receipt, provided they are unused and in their original, sealed packaging.